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Privacy Policy

Creative Witch Designs

Creative Witch Designs is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or engage with our services. It is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website, you agree to the practices described in this policy.

1. Who We Are

Creative Witch Designs is a UK-based creative design studio providing website design, digital asset creation, branding and related services.

For the purposes of data protection law, Creative Witch Designs is the data controller of your personal data.

If you have any questions about this policy or how your data is handled, you can contact:

Email: spellcaster@creativewitchdesigns.com
Business location: United Kingdom

2. Information We May Collect

We may collect and process the following personal data:

Information You Provide Directly

You may provide us with personal information when you:


    • Complete a contact form
    • Enquire about our services
    • Purchase a service or digital product
    • Subscribe to a newsletter
    • Communicate with us by email, social media or telephone
    • Complete a survey or questionnaire

 

This information may include:

    • Name
    • Email address
    • Telephone number
    • Business name
    • Billing address
    • Payment information
    • Any information you choose to share in correspondence

Information We Collect Automatically

When you visit our website, we may automatically collect:

    • IP address
    • Browser type and version
    • Device type
    • Operating system
    • Referring website
    • Pages visited and time spent on the site
    • Interaction data such as clicks and scroll behaviour

 

This information is collected through cookies and analytics tools.

3. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

    • Contract – to provide services you have purchased or requested
    • Legitimate interests – to improve our services and website performance
    • Consent – for marketing communications and certain cookies
    • Legal obligation – to comply with tax, accounting and legal requirements

4. How We Use Your Information

We use your personal data to:

    • Respond to enquiries
    • Deliver purchased services and digital products
    • Process payments
    • Provide customer support
    • Send service-related communications
    • Send marketing emails where you have opted in
    • Improve website performance and user experience
    • Comply with legal and regulatory obligations

 

We do not sell your personal data.

5. Marketing Communications

If you subscribe to our mailing list, we may send you updates, offers and studio news.

You can unsubscribe at any time by:

    • Clicking the unsubscribe link in any email
    • Contacting us directly

 

We will only send marketing communications where you have provided consent or where legally permitted.

6. Sharing Your Information

We may share your data with trusted third parties who help us operate our business, including:

    • Payment processors
    • Website hosting providers
    • Email marketing platforms
    • Analytics providers
    • IT and technical support services

 

These providers process data on our behalf and are required to keep your information secure and confidential.

We may also disclose personal data where required by law.

7. International Transfers

Some of our service providers may store or process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, such as:

    • UK-approved International Data Transfer Agreements
    • Standard contractual clauses
    • Data protection adequacy decisions

8. Data Storage and Security

We take appropriate technical and organisational measures to protect your data, including:

    • Secure hosting environments
    • Encrypted payment processing
    • Restricted access to personal data
    • Password-protected systems

 

While we take reasonable precautions, no method of transmission over the internet is completely secure.

9. Data Retention

We retain personal data only for as long as necessary to:

    • Fulfil the purpose it was collected for
    • Meet legal, accounting or tax obligations
    • Resolve disputes
    • Enforce agreements

 

When data is no longer required, it is securely deleted.

10. Your Rights

Under UK data protection law, you have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate data
    • Request erasure of your data
    • Request restriction of processing
    • Object to processing
    • Request data portability
    • Withdraw consent at any time where processing is based on consent

 

To exercise any of these rights, contact us atspellcaster@creativewitchdesigns.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk

11. Cookies

Our website uses cookies to:

    • Improve user experience
    • Analyse site traffic
    • Support website functionality

 

You can control or disable cookies through your browser settings.

For full details, please refer to our separate Cookie Policy.

12. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.

13. Children’s Data

This website and our services are not directed at children under the age of 13. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and will take effect immediately upon posting.